Hospital Corporation of America: A Case Study

Hospital Corporation of America (HCA) has enjoyed enormous success as one of the biggest hospital companies in the U.S. and England. With that success comes a challenge: uniting all 199,000 employees from diverse geographical locations under one mission of innovation.

HCA sought Imaginatik’s help to engage front line employees with the larger organization. The leadership at HCA asked for ideas that would have a financial impact, or an impact on service excellence or patient safety. Just one idea Challenge generated more than 2,000 ideas in a year and those that aligned best with HCA’s strategic goals were recognized and in many cases implemented throughout the organization.

As a result, HCA empowered employees at a local level and connected them across the broader organization.

To read more about HCA’s innovation efforts, download the case study here.

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